Please see attached separate answer sheets.....................................................HAZEN, CHARLES R. SUPPLEMENTAL QUESTIONNAIRE TICKET SELLER April 1, 2002 PLEASE NOTE: This supplemental questionnaire is scored and will be used to determine if you will proceed to the next phase of the selection process. Provide detailed answers to each question using the sheet below or you may attach additional sheets if necessary. Your answers must be attached to a completed application form. You may attach other relevant application materials if you wish. 1. Please describe your experience working at a front counter handling phone and/or walk-in traffic. Include dates of employment, job title(s), employer(s), and type of work space. 2. Describe your experience independently applying policies to customer service situations. 3.Describe experiences you have providing detailed information to the public. Indicate if this experience included conversing with customers in a language other than English. 4. At what speed do you accurately type?____wpm. Describe your data entry experience. 5. Describe your experience handling money and making change. 6. Describe your experience in sales. Include dates of employment, job title(s), and employers(s). 7. Do you have specific experience working in a ticket office ? YES/NO. If yes, describe your ticketing responsibilities, including whether this experience included computerized ticketing operations. 8. The Hult Center serves people from diverse economic, social, and cultural backgrounds. Describe how your experiences support this work. 2. Describe your experience training or coaching staff. 3. Describe your experience working with children and youth from diverse ethnic, cultural, social, and economic backgrounds. 4. Are you conversant in a second language(s)? YES/NO If YES, identify the language(s) and describe your level of proficiency. 5. Are you available to work May 1-September 10, 2002? YES/NO If NO, what date(s) will you not be available? _______________________________ 6. Are you 18 years of age or older? YES/NO 7. Do you have a current lifeguard certificate? YES/NO 8. Do you have a current CPR for the Professional Rescuer certificate? YES/NO