Resume / Job History / Skills - 3 of 3 Charles R. Hazen ------------------------------------------------------------------------------------------------------------------------------------------------------------------- Main Skills: * Supervisory Level: Asst Mgr (1981-1984) Supervised 4-5 employees + temp. workers. 0wner/Mgr (1984-1992) Supervised 6-8 employees + temp. workers. * Education: Completed 14+ years education. University of Nevada, Las Vegas; University of Oregon, Eugene. Study: Journalism, English, Economics, Sociology, Psychology, creative writing, advertsing. * Foreign Lang: 2 years french, not fluent. * PR Experience: Advertising for owned business; promotion of business to prospective clients (i.e. hotels, school districts, Nellis Air Force Base, City of Las Vegas, Clark County, State of Nevada, building contractors, small and large businesses, McCarren Int'l Airport, etc...). * Planning/Dev/Project mgt: Assessed material needs and quantities for private businesses, contractors, state, city, county and fedral governments based on specific job(s) specifications. Outside sales and on-going client accounts management & job costing. Store layout, inventory control & procedures. * Recruiting/hiring/training employees: Hired employees for office, warehouse, production and sales from classi- fied ads, referrals and employment agencies - both permanent and temporary. Trained all employees on specific in-store duties and procedures. * Supervision/people mgt/terminations: Supervised and delegated duties to all employees in all departments of retail store, warehouse, office, and repair facility. Promoted 'team effort' ethic (hands-on mgt), working and assisting all employees in all departments whenever possible or necessary. Terminations handled in private, one-to-one meetings. Terminations based on review of job per- formance, complaints, and/or absenteeism. * Analytical abilities: Monitored sales and inventory reports, determined advertising priorities, assessed job performance reviews of employees, created sales goals and introduced new product lines, rental and sales equipment/machines, and updated store fixtures and displays. Purchased products for resale based on supply & demand, sales figures, inventory, pricing, and anticipation of needs. Worked with building lessor to make improvements to store interior, exterior, and parking. * Computer Skills: Windows, typing (55+ wpm), Word programs, self-taught HTML and website design, photo suite print-shop deluxe, and other software. Printing, scanning, video capture hardware. File storage & compact disc burning. General computer operations and skills. * Recruitment/payroll/benefits: Hired employees (both temporary and permanent). Wrote payroll, kept books for three years - assisted thereafter. Worked with health care representatives & chose health care plans and provided health care benefits, procedures and information to employees. * Additional: 94% score on U.S. Census Bureau Supervisory Test - 1999. 87% score on City of Eugene 9-1-1 Communications Written Test - March 2002 --------------------------------------------------------------------------------------------------------------------------------------------------------------------- Charles R. Hazen 3210 West 13th Ave Eugene, Or 97402 (541) 465-4932 hazenworld@aol.com